If you wish to return an item to us for any reason, Email us via eBay Email System to get a RMA
(Return Material Authorization) number.
• MP3PlayerStore.com offers a 30-day refund policy on ALL products
• If your item is still brand new and unused and you are dissatisfied with it, you can send it back for a full refund of the original item cost.
• Shipping cost is not refundable.
• Returns must be made within 30 days of receipt of the product. Return shipping is not refundable.
• Refund will be voided if the product is used, mishandled or physical damaged by customer.
• Exchange for a different item:
• MP3PlayerStore.com offers a 30-day Exchange Policy on ALL products. If your item is still brand new and unused and you are dissatisfied with it, you can send it back for an exchange.
• We will need to charge you a fee to ship the replacement item to you.
• Exchange for differnent item will be voided if the product is used, mishandled or physical damaged by customer.
• Exchange shipping is not refundable.
• Replacement under warranty:
• If your item becomes defective, you can send it back for a replacement item free of charge within the first 90 days of receipt.
• After 90 days, and UP TO 1 YEAR, we will charge 15% replacement fee for the replacement item. We will only replace it with the same item.
• Return shipping is not refundable.
"It's like getting a FREE Waranty Service that you only pay if you need it! Great!"
• All products sold are brand new and tested in perfect working condition.
• Products can get damaged during transport so please have installers test the unit before installing it.
• We are not responsible for installation and un-installation fees charged by the installer. Furthermore, damages incurred due to negligence on the part of the installer are not eligible for exchange or refund. Make sure your installer knows what he is doing.